Lufthansa is Europe's first 5-star airline. Lufthansa was the first European airline to receive the five-star seal from the consulting firm Skytrax. Carsten Spohr, Chairman of the Executive Board of Deutsche Lufthansa AG, explains the reasons for this success. He said: " I am convinced that one of the main reasons we received the fifth star is because we have the best staff. Our passengers obviously agree, which is why they rated Lufthansa as Europe's best airline in the global Skytrax Survey 2017. The Skytrax jury, who have awarded us five-star status for our First Class for many years."